Terms & acceptable use

By creating an account you agree to these terms. Questions: @SIPRouteSupport or support@siproute.cc.

Balance & billing

Calls are paid from your account balance at the rates shown in your dashboard when the call starts. Calls are billed from answer in the steps shown. Balances are not refundable in cash except where required by law. Unused balance does not expire while the account is active.

Acceptable use

• You must comply with the laws and telecom rules of every country you call from and to, including rules on caller ID, consent, call recording and automated calling.
• Only present caller IDs you own or are authorised to use. No calls intended to defraud, harass, threaten or impersonate anyone.
• Campaigns must only reach people who may lawfully be contacted, and must honour opt-out requests.
• No attempts to break, overload or bypass the platform, its billing or its limits.

We may suspend accounts or block traffic that breaks these rules or that a carrier reports, and we cooperate with lawful requests from authorities.

Partners

Partners are responsible for their own customers' use of the service and for their own pricing and support. Partner earnings are paid on request, after review, and may be held if fraud or chargebacks are suspected.

Service

We work to keep routes available, but quality and availability of third-party networks can vary. Liability is limited to the balance on your account.

Privacy

We store what is needed to run your account: login details, call records, payments and support messages. Recordings exist only if you turn recording on and are deleted after 30 days. We don't sell your data.

Last updated: November 2026.